Invest in yourself with personalized coaching packages
Sharp, honest and actionable coaching to help you move faster in your Customer Success career.
Customer Success that actually moves the needle. Together we translate “nice-to-have” ideas into clear strategies: how to keep customers, how to grow accounts, and how to talk about value in a way that resonates with decision makers. We’ll map your customer journeys, define success metrics that matter, and turn renewals and expansions into a repeatable, confident process.
A stronger business story behind your work. I help you connect the dots between your day-to-day, the product, and the company’s bigger picture. We’ll work on understanding revenue, churn, and key CS metrics so you can walk into any conversation – with sales, product or leadership – speaking the same language and backing your ideas with data.
A CV and LinkedIn that get you noticed, not ignored. We’ll reposition your experience so it’s clear why you are the right hire: sharp bullet points, results that stand out, and a profile that tells a compelling, coherent story. We’ll also prepare you for interviews, tough questions and case-style discussions, so you don’t just “fit the role” – you feel ready to own it.
Choose the level of support that matches where you are in your Customer Success career.
A focused kick-off to get you unstuck quickly. Ideal if you want concrete feedback on your profile and a clear introduction to Customer Success.
A solid foundation for landing or growing in a Customer Success role. We work on your positioning, your story and the core skills hiring managers look for.
For emerging and experienced leaders in Customer Success who want to refine their strategic impact, executive presence and team leadership.
Share a few details and I’ll get back to you at lucia.cscoach@gmail.com within 24 hours.
Let me know which package you’re interested in and where you are in your journey.
Simple steps to start your coaching journey
Choose your preferred package and fill out the contact form. I'll reach out within 24 hours.
We'll have a brief introductory call to understand your goals and create a tailored plan.
Engage in focused, actionable sessions designed to drive real progress in your career.
Apply your new skills and strategies with ongoing support to ensure lasting success.