03 / Services, three coaching tracks

What we'd actually work on, together.

Three focused tracks. Pick the one that maps to your situation, or combine them. Every engagement is built around your real artifacts, real deals, and real next moves.

1:1  Coaching only, no group sessions 60 min  Per session, structured Remote  Across EU, US & LATAM time zones EN · DE · SV · SK · CS
Track 01

Customer Success
at every level.

For CSMs, Senior CSMs, Leads and Heads of CS. Translate your day-to-day into commercial outcomes you can defend in front of leadership, customers, and recruiters.

Whether you're protecting a renewal book worth millions, building out the CS function, or trying to break into your first leadership role, the work focuses on the stories, structures and conversations that move you forward.

What we work on

  • Retention strategy & renewal narratives
  • NRR and value-realization conversations
  • Executive customer reviews (QBR / EBR)
  • Internal influence & cross-functional alignment
  • CS leadership transitions & first 90 days

What changes for you

  • You talk about retention like a commercial operator, not a defender
  • Your stakeholder updates start landing instead of leaking
  • You stop apologizing for protecting commercial outcomes
  • You operate one level above your title, visibly
Track 02

Aspiring
Product Managers.

For CS professionals, ops, BAs and consultants who want to move into Product Management. We'll build the bridge from where you are to where the hiring committee needs you to be, and the artifacts that prove it.

This track is informed by deep, current knowledge of what PM hiring teams actually look for, so the perspective is sharp, the prep is realistic, and the empathy is real. You'll do the work; I'll point at where it's actually going to be tested.

What we work on

  • Repositioning your story: CS / ops / consulting → PM
  • PM-ready CV, LinkedIn & portfolio artifacts
  • Product-sense, execution & strategy round prep
  • Mock interviews with structured feedback
  • Choosing the right first PM role, not just any role

What changes for you

  • You stop applying to PM roles "to see what sticks"
  • Your artifacts pass the first 30-second recruiter scan
  • You answer "why PM, why now" in three sentences flat
  • You walk into onsites looking like a PM, not a candidate
Track 03

Personal brand
& social selling.

For senior ICs, founders, and commercial people whose CV, LinkedIn or motivation letters aren't pulling their weight. Make the right people reach out first, without sounding like a LinkedIn influencer.

Position yourself as senior and specific rather than generic. We sharpen the inputs, voice, narrative, surface area, so that opportunities start to come to you instead of you chasing them.

What we work on

  • CV & motivation letter rewrites (your draft, my notes)
  • LinkedIn positioning, headline & About section
  • Social-selling cadence for senior ICs & founders
  • Writing posts that don't sound like everyone else
  • Networking that doesn't feel transactional

What changes for you

  • Your CV gets to the second page of the funnel
  • Strangers DM you with intros, not pitches
  • Your motivation letter sounds like a person, not a template
  • You write less, but get heard more
Add-on

Interview prep,
when the role matters.

High-stakes interview coming up? Bolt this onto any track. Structured prep, mock interviews, and post-call feedback so you walk in knowing exactly what you're going to say, and why.

Especially useful for CS leadership rounds, PM transitions, and any "story-heavy" final round where the bar is communication, not knowledge.

04 / Packages

Three ways to work together.

01 · Starter
The Clarity Call
€180/ one-off
  • One 60-min deep-focus session on a single situation
  • Pre-call brief & written notes after
  • One revision of one artifact (CV, letter, post)
  • Best for: a specific decision or interview moment
Book a Clarity Call
03 · Ongoing
The Operator Retainer
€640/ month
  • Two sessions a month + async access
  • QBR / leadership reviews on-demand
  • Three-month minimum
  • Best for: CSMs/CSLs in leadership transitions
Enquire about retainer

[  All packages start with a free, no-pitch intro call, every engagement is mutual-fit  ]

05 / How it goes

From first email to first win.

01

Intro call

30 minutes. You bring the situation, I ask the hard questions. We decide if we're a fit. No pitch.

02

Scope & brief

I send a short proposal: focus, outcomes, package. You confirm. We schedule.

03

The work

Sessions, async reviews, drafts, mocks. Things get clearer. Then things start to land.

04

Beyond

Most clients come back at the next inflection point. Some become collaborators. All become friends of the practice.

Step one

One call.
Zero pressure.

Book a 30-min intro call Read what clients say
Free  Intro call · 30 min No pitch  Mutual-fit conversation Reply within  24 hours, Mon–Fri