Customer Success leader, certified coach, perpetual translator across teams, cultures and languages. Based in Espoo, working globally.
Ten-plus years across product, Customer Success and commercial roles in B2B SaaS, most recently leading retention, renewals and value realization for enterprise portfolios.
I work with the kind of professionals who tend to be one step ahead of their job description: capable, ambitious, often under-credited. The people who can run the room but haven't yet learned how to claim it.
My coaching is grounded in real-world experience, not abstract theory. We work with concrete examples from your role, your challenges, and your goals, translating experience into insight, and insight into measurable impact.
I'm also a certified coach (ICF-aligned methodology), a five-language native-or-fluent speaker, and a stubborn believer that warmth and rigor are not opposites.
Working with a small cohort of CSMs, aspiring PMs and senior ICs through Q3 2026, focused on helping each of them communicate their value and move with intention. Every relationship gets my full attention.
We use your real artifacts, your CV, your QBR slides, your motivation letter, the email you're afraid to send. Theory only when it makes the next sentence sharper.
I'll ask the question you've been avoiding. I'll tell you when the story isn't landing. You'll leave most sessions slightly uncomfortable, and clearer than when you arrived.
Every engagement starts with what you actually want, the role, the conversation, the renewal, the offer. Sessions reverse-engineer toward it, with checkpoints you can feel.
[ Full résumé available on request, happy to share the PDF ]
Most people don't need more advice. They need someone to help them act on what they already know.
Clarity is the most undervalued career skill in B2B. Most rooms are won by whoever speaks plainly.
Customer Success is a commercial discipline. Stop apologizing for talking about revenue.
A CV is a narrative, not a list. So is a career.
You can be warm and still hold a line. Coaching that doesn't push isn't coaching.