The form below is the fastest way in. Two minutes, four fields, one outcome, a real reply from a real person within 24 hours.
I read every message. The more specific you can be about your situation, the better the first conversation will be.
I'll read it carefully and reply within 24 hours, Mon–Fri. In the meantime, feel free to read what clients say, or revisit the three coaching tracks.
Yes. Thirty minutes, no pitch, no deck. You bring the situation; I'll ask the questions that help us both decide if there's a fit. If there isn't, I'll usually point you toward a better-matched coach.
I've spent a decade across product, Customer Success and commercial roles, so I know the work you do, not just the meta of "career". For CSMs, aspiring PMs and senior ICs, that operator perspective matters more than coaching credentials.
I'm also certified, methodology-wise. But the credential isn't the value, the lived context is.
Not necessarily. The "personal brand & social selling" and "aspiring PM" tracks are open to anyone in B2B SaaS, tech, or knowledge work. If your situation is far from that, say, you're a designer at an agency or a developer pivoting into research, the intro call will tell us quickly whether I'm the right person.
Selectively. I work with a small number of CS & commercial leadership teams per year on retention enablement and executive communication. Email me with the specifics and we'll see if it makes sense.
Packages start at €180 for a single Clarity Call, €1,290 for the six-week engagement, and €640/month for the retainer. Detail is on the services page. Sliding-scale considered for clients between roles, ask.
Your choice, English, German, Swedish, Slovak, or Czech. Most clients pick English; some prefer their native language for the more vulnerable sessions. Both work.
Or write to lucia.cscoach@gmail.com directly, I read everything.